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Key FiguresVOLKSWAGEN GROUP20192018Volume Data in thousandsDeliveries to customers (units)10.97510.834+1310.95610,900+0.5Production (units)10,82311,018-18Employees at Dec.316712664.5+10Financial Data (IFRSs),E millionSales revenue252,632235,849+7.1Operating result before special items19,296+128Operating return on sales before special items(%)73-2,336-3184-26.6Operating result16.96013.920+218Operating return on sales (%6.718,35615,643+17.3Return on sales beforetax (%6.614.02912,153+15.4Automotive Division?Total research and development costs14,30613,640+4.9R&D ratio (%6.7Cash flows from operating activities30,73318,531+65.819,89818837+5.6ofwhich:capex14,00713,218+6.0capex/sales revenue (%6.66.6Net cash flow10,835-306Net liquidity at Dec.3121,27619,368+9911211.0Financial Services DivisionReturn on equity before tax'(%)1089.9VOLKSWAGEN AG20192018Volume Data in thousandsEmployees at Dec.311192119.4-0.2Financial Data (HGB),E millionSales80,62178,001+3.44,620+7.3Dividends (E)per ordinary share6.504.806.564.86addition of these amounts.The figures fom the previous fiscal year are shown in parentheses directly after the figures for the current reporting period.
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